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How It Works

Simple, Honest, Start to Finish

Getting your car sorted should be straightforward. Here is exactly what to expect when you bring your vehicle to us.

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The Process

Five Easy Steps

No uncertainty and no surprises, from your first message to driving away.

  1. 1

    Get in Touch

    Call the workshop, email us or send an enquiry through the website. Tell us about your car and what you have noticed, and we will talk it through with you.

  2. 2

    Clear, Honest Quote

    We let you know what is likely involved and give you a clear, upfront price. No jargon and no pressure, just straight answers so you can decide.

  3. 3

    Book In & Drop Off

    We find a time that suits you. Can’t get to us? We offer a free local pick-up and drop-off service within about 5 miles of the workshop.

  4. 4

    The Work Gets Done

    Our skilled technicians carry out the work with the right equipment and quality parts. If we spot anything else, we always call you before going ahead.

  5. 5

    Collect & Drive Away

    We explain exactly what was done, hand your car back running as it should, and are always happy to answer any questions afterwards.

Reviews on Google

Drivers Who Have Been Through It

What our customers say about dealing with us.

Adrian Fielder
Excellent service, great prices for a speedy turnaround.

Posted on Google

Mercedes B
I would 100% recommend this garage! After months of problems with my car and back and forths with other garages, I was recommended Ilhan at LDN Auto Services Ltd and honestly I couldn't be more thankful. Ilhan is so knowledgeable and was determined to find the route cause of the problem. My car is finally running as it should be and I couldn't be happier. Thank you to Ilhan and his team for all their hard work and dedication, I'm really grateful. You've gained a customer for life!

Posted on Google

Andrew Cheek
Very pleased with brake pad and disc replacement, done within 24 hrs. Polite and cooperative service from Luke and the team. Pleased to use a local business well worth supporting.

Posted on Google

Bradley Williams
Just had 2k work done to my car. They where very good at communicating with me. My car now runs so much better. I will definitely be back to get more stuff done as and when it needs doing. Top job guys.

Posted on Google

David Hasler
Just had my wet belt changed I don't normally write reviews but do read them but on this occasion I have to wright one as previous one has said after a quote the bill was a lot more. The quote I got was exactly the same as my bill I paid they did a great job will be using for annual service and mot from know on no more Extortionate dealers

Posted on Google

Richard Bell
Fantastic service. They did a complete rebuild on my engine and its working great. Customer service was excellent and they were transparent throughout the experience, as well as being very honest and fair with pricing. After the rebuild, I had a few lights flash up in the car and they very kindly ran a diagnostic free of charge (nothing to do with their work). It's great to find a garage that you feel you can trust and that knows what they're doing. Would highly recommend

Posted on Google

FAQs

Questions, Answered

Our workshop is at Unit 9 Harrison Drive, Braintree, Essex CM7 1DE. We look after customers from right across Braintree and the surrounding towns, including Bocking, Great Notley, Witham, Halstead, Coggeshall, Felsted and Great Dunmow.

Yes. We offer a local pick-up and drop-off service within roughly a 5-mile radius of our Braintree workshop, which makes getting your car to us simple even on a busy day. Ask us when you book.

Yes. LDN Auto Services is both RAC and AA approved, and we are regularly trusted by recovery drivers to carry out repairs on cars brought in from breakdowns.

That is exactly how we work. We quote clearly and honestly up front, and if we spot anything else we will always call you before carrying out extra work. No surprises on the final bill.

We service and repair all makes and models, petrol, diesel and hybrid, from everyday family cars to prestige vehicles. Our technicians are experienced and our equipment is up to date.

Call us on 01376 800503 or send an enquiry through this website, and we will get straight back to you to arrange a convenient time.

Ready to Get Started?

Honest advice, fair prices and skilled work you can trust. Call the workshop or send an enquiry and we will get straight back to you.

Get a Free Quote 01376 800503